— NORMANDY VILLAGE • DUVAL COUNTY
Normandy Village water provider and JEA report
JEA is the current water and sewer operator and billing utility for Normandy Village customers. Future ownership of the systems remains a separate question.
- JEA service and billing began October 1, 2026.
- JEA is operating the systems as court-appointed receiver; final ownership is still being determined.
- JEA connected Normandy Village to its larger distribution network and temporarily removed the former community plant from service.
- JEA's Major Grid report is the supported starting point, subject to account-level confirmation.
- The transition announcement is not a boil-water or contamination notice.
Why the old provider record changed
JEA says it became court-appointed receiver for the Normandy Village water and sewer systems in September 2025 after the previous utility abandoned them. Beginning October 1, 2026, customers transitioned to JEA service and billing.
Because JEA interconnected Normandy Village with its larger network, an older Normandy Village utility report should not be treated as the current source record without confirmation from JEA.
Why Major Grid is the current report starting point
JEA's facilities information says Duval County customers are served through the Major Grid or Mayport systems. Normandy Village is in west Jacksonville, outside Mayport, which supports using Major Grid as the public-report starting point. Confirm the applicable system on the current JEA account before applying systemwide data to one address.
JEA's annual report describes the public system. It cannot tell you whether one building has a service-line, plumbing, fixture, water-heater or stagnation issue.
Current resident checklist
Look for JEA on the first bill issued on or after October 1 and verify the service address.
Check JEA's official alerts for any service interruption or precautionary notice affecting the address.
Start with JEA's Major Grid results and do not rely on the former provider name alone.
If only one home has color, odor or pressure concerns, compare nearby taps and contact JEA before assuming a systemwide problem.
Read the October 1 transition report →
Open the JEA Major Grid water-quality page →
Updated October 1, 2026 · JEA service and billing transition confirmed.
Florida Tap Report will revise this page if JEA announces a material operational, ownership or system-assignment change.
Sources
- JEA provider-transition announcement
- JEA Normandy Village transition page
- JEA water-facilities description
- JEA 2025 Water Quality Report
Sources reviewed October 1, 2026.